Norwich family must wait for repair work after attack on home

12:25 07 December 2012

Darren Wright and his son, 7-month-old Mason, at their home where vandals have smashed the windows, but the council cannot replace them until next week. Picture: Denise Bradley

Darren Wright and his son, 7-month-old Mason, at their home where vandals have smashed the windows, but the council cannot replace them until next week. Picture: Denise Bradley


A family with three small children must wait 11 days for their windows to be replaced after vandals smashed them.

Norwich City Council shored up the windows to make them safe, but the family from Gertrude Road, Norwich, believes they are still dangerous, and wants the work to be brought forward.

Catherine Mottershaw, 24, lives in the 1930s council house with partner Darren Wright, 24, and their children Keiran Mottershaw, four, Hollie Mottershaw, three, and Mason Wright, nearly seven months.

Nine windows including the glass front door and front lounge window were broken while they were at a birthday party on Saturday night, and they have been told they won’t be replaced until next Wednesday. In the meantime Miss Mottershaw said the family was having to wear jumpers and slippers to keep warm, as the gaps in the windows let in the cold and she has been cut by shards of glass. She said: “I’m worried the children will get hurt as well.

“We have been told that replacement windows cannot be ordered until next Tuesday and won’t be put in until Wednesday. I want it done quickly as an emergency, but we will probably have to wait 11 days from the time they were smashed to get the windows replaced.”

A Norwich City Council spokesman said that it empathised with the family for the distress caused, but added: “There are a number of things that the council, as landlord, has responsibility for replacing and repairing and other things are the responsibility of the tenant. In these cases we would offer to do the work, for which the tenant will be recharged but equally, if they want, the tenant can arrange for their own qualified work person to carry out this work.” A Norfolk Constabulary spokesman conformed that it received a report of criminal damage on Saturday, December 1 between 7.10 and 7.45pm.

Anyone with information about the incident should call 101, or Crimestoppers on 0800 555111.


  • Something funny here !.

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    Friday, December 7, 2012

  • I'm confused, if he is going to be billed by the council for the work, why doesn't he find a tradesman who can do the job sooner, and pay them instead.

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    crunchy dick

    Friday, December 7, 2012

  • Bet if it was City Hall, it would have been done by now!

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    Friday, December 7, 2012

  • Crunchy dick and Bookie both make good points. Why does Archant consider that this is news? Are the council offering to do this on the cheap?

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    George Ezekial

    Monday, December 10, 2012

  • How about going out and buying some putty and glass and doing the job himself. Why expect someone else the solve the problem? Probably best to resolve whatever dispute lead to the windows being smashed in the first place, before fixing them!

    Report this comment


    Saturday, December 8, 2012

  • They say their children are suffering with the cold and wearing jumpers etc indoors - why was the small baby photographed in a short sleeve shirt outdoors. It was freezing last week!

    Report this comment


    Saturday, December 8, 2012

The views expressed in the above comments do not necessarily reflect the views of this site

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