Castle Mall plans mean Timber Hill Health Centre faces hunt for a new home

Timber Hill Health Centre Timber Hill Health Centre

Tuesday, April 15, 2014
2:52 PM

NHS bosses have expressed their fears about the future of a Norwich medical centre after its lease was not renewed.

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Castle Mall owners InfraRed claim to be in discussions with the Timber Hill Health Centre to move it to a “larger and more central site” within the shopping complex.

But Katie Norton, director of commissioning for NHS England, said the decision to move to a new location had been rejected by the centre.

The practice is currently located in the proposed area for a new restaurant quarter on level 4 of the Castle Mall.

“We are very disappointed in the decision of the owners of The Mall not to renew the lease,” she said.

“We recognise the important services provided by Timber Hill Health Centre and we are committed to working with Timber Hill and the Clinical Commissioning Groups in Norfolk to identify options for the future.

“It is important to recognise that Timber Hill is a purpose-built medical centre and moving it will cause considerable disruption.

“At this time, the option of moving to an alternative location in the Mall has been rejected by Norwich Practices Limited on the basis of the significant additional cost associated with the option that has been put forward by the landlord.”

She added that she was disappointed that InfraRed had submitted a planning application for the area used by the health centre without consultation.

Chloe Smith, MP for Norwich North, said: “While I welcome investment to the city centre, I know that anyone coming from the north side of Norwich valued a conveniently placed walk in centre.

“We fought tooth and nail to stop the centre moving from Dussindale, and at that time arguments were put that the city centre was a better location.

“I am poised to work with the health authority to find a solution for my constituents.”

24 comments

  • Oh Jobs in Restaurants? EEN you mean part time, zero hr contract jobs, unless you are a Manager then you will be the only one to secure full time, permanent employment. You must think people out of work are stupid! Well I will let you know, WE ARE NOT !

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    che bramley

    Tuesday, April 15, 2014

  • Oh trust Chloe Smith to get in on the act. Chloe move on Luv, we can see right through your false intentions.

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    che bramley

    Tuesday, April 15, 2014

  • So we know for a fact that all previous restaurants (& all other businesses,) in that area have failed, hence the bleakness of that floor. So that means the mall is in reality saying lets get rid of the only successful unit we have ever had in this area & to justify that decision they have put out a dishonest press release about them creating jobs, rather than them reverting to a unsuccessful format with the potential of them in reality loosing people jobs in the process.

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    el84

    Tuesday, April 15, 2014

  • This area of The Castle Mall is in serious need of a revamp. However, they've tried the foodrestaurant route when it first opened. Auberge was there, Burger King and Hägen Däs ice cream parlour died a death. There simply isn't the foot fall there anymore for it to become a restaurant quarter the new management are hoping for it to be. I doubt the revamp of Westlegate Tower will attract anymore people in. The walk in centre should stay there because it will cost far too much money to move it along with its staff to a newer location. People have got used to where it is now as well.

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    nobbly1

    Tuesday, April 15, 2014

  • why not move it into old wine shop (jumping jacks night club) on castle meadow ,that place has been empty for years

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    robmil2

    Tuesday, April 15, 2014

  • It should never have moved from pound lane in Thorpe there was plenty of parking as usual badly thought out putting it in the Mall but norwich city council think they know best and didn't listen to the public who warned it was a stupid idea

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    Kathyanne

    Tuesday, April 15, 2014

  • Yes there were eateries there before and as mentioned, they failed. As for the jobs argument, with a few exceptions they will all be low paid, minimum wage and part-time, so not real jobs capable of sustaining a family.

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    marty r

    Tuesday, April 15, 2014

  • Typical a country battling obesity closes down a walk in health centre and replaces it with food outlets. Money and profit over everything.

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    Michael Johnson

    Tuesday, April 15, 2014

  • Mooseyt3-i can see where your coming from but as I said in a previous comment there are plenty of places for the health centre to move to and I think that NHS can move it anywhere they like, also I dont think castle mall wants a taste of chapelfields restaurants they are just trying to liven it up a bit chapelfield couldnt be more different.

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    zg

    Tuesday, April 15, 2014

  • Indeed Mossey3 that is what they are trying to create on Level 4. Hopefully potential occupants will be new to Norwich and not a replication of those already here. The location of Burger King originally was ideal and you could see some moves back to this new re-developed area. When construction work is completed that is. Yeah just like with the condition of the fabric of the mall, people just don't maintain things the way they should and as you said yourself, they appear tired and they move on. Resulting in the original decline of activity in that area. There also used to be a cafe that was on level 3 that had a balcony that overlooked level 2. That finished when the Mall Managment decided they wanted a visible to the public second managment suite and that was created on the site of the old cafe. leaving a small area left of the old cafe left. The original purpose built managment suite was located in a landlords only section of the Back of the Inns section of Castle Mall.

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    Paul Denton

    Tuesday, April 15, 2014

  • I disagree with Norfolk John, we don't need a walk in centre on the outskirts with loads of parking so he can drive his tractor there for his whooping cough med fix.It needs to be central so everyone can access it by public transport. Auberge was good but as happens with these things it got tired and the owners didn't react so trade dwiindled. the Burger King was much ebtter than the current one upstairs. Look how well the food area outside Chapelfield does, that's what they want a slice of.

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    Mooseyt3

    Tuesday, April 15, 2014

  • Couldn't agree more with Norfolk John. From the way the managment are playing it at the moment, It's very clear they do not want the health centre in their mall. A place like that requires one of the larger units (Hence the large Auberge Resturant unit being used in the first place) and I imagine their would be better for returns for CM if a new retail chain were to go in one of the larger unoccupied units in the mall vs the health centre. (It would be beneficial for the potential occupant to be something unique to Norwich and not a copy cat approach) But in shopping terms, who would want to see a health centre in a shopping centre? Chapelfield wouldn't agree to that. Put the place back to quality retail and leisure use.

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    Paul Denton

    Tuesday, April 15, 2014

  • The Castle Mall was always a very stupid place for this drop in medical centre. It needs to be situated somewhere with lots of easy car parking on the outskirts of the city, not in a city centre shopping centre!

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    Norfolk John

    Tuesday, April 15, 2014

  • Queues for Medical Attention rise more as its even longer to wait for Drs appointments. Walk in centres at least take the pressure off of A&E. Walk in Centres are moved about like travellers. A place like the West Norwich Hospital which runs an out of hours service, could perhaps have a Walk in centre as well, for Minor Injuries. Wherever the place it must be purpose built and permanent.with Parking and Bu route nearby.

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    edifir

    Tuesday, April 15, 2014

  • I seem to remember that years ago there were restaurants in this area of the mall which failed miserably, so don't understand why the owners can justify kicking out the NHS centre without at least offering them a comparable rent elsewhere so that they can retain continuity and bring in footfall that that mall desperately needs. Shortsighted of the mall management and a big risk for them to invest in restaurants where they failed before.

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    Honest Injun

    Tuesday, April 15, 2014

  • When they put the walk-in centre there they must have known the lease had a finite length and that it was possible that it might not be renewed. I have sympathy if the Mall owners left it to the last minute to tell them, but some contingency planning should have been done.

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    G_of_Norwich

    Tuesday, April 15, 2014

  • Another location must be found with easier access and easier parking, preferably on a bus route

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    Derek McDonald

    Tuesday, April 15, 2014

  • Anglia square, where that stupid car showroom is

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    billythebookie

    Tuesday, April 15, 2014

  • In all respects there are plenty of other places in the castle mall that they can move to and I feel that it's necessary for them to move somewhere else because the new proposals if approved can create quite a lot of jobs.

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    zg

    Tuesday, April 15, 2014

  • putting the walk in center in a shopping mall was the most ridiculous idea ever. If you actually need to use it at the weekend (as opposed to those who just pop in whilst doing the shopping) it is a nightmare to park.I queued for 35 minutes one Sunday afternoon, having breathing difficulties parking further away wasn't an option, thankfully the staff got me in pretty quick but parking was never a problem at dussindale

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    catalonia13

    Tuesday, April 15, 2014

  • Good get it out of Castle Mall! No place for a health centre that would only attract noisy rude chavs!

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    Paul Denton

    Tuesday, April 15, 2014

  • Its time for the Mall to reclaim one if its largest units and revert to a time before The Mall Fund. Having a health centre on Level 4 in one of their largest units does make that area seem dead. Move it or take it out all together!

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    norwichlad23

    Tuesday, April 15, 2014

  • I thought that the drop-in centre worked well when it was situated at Sainsburys on Pound lane in Thorpe, why did it have to be moved?

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    Paul Kersey

    Tuesday, April 15, 2014

  • And before the health centre it was a purpose built restaurant. full circle. props to Chloe for getting her mug in on this. Stop moaning and relocate to another site within the Mall, its a dead mall - there is loads of space to choose from.

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    Mooseyt3

    Tuesday, April 15, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

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