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Rush-hour drama as emergency services flock to rescue near Castle Mall

PUBLISHED: 10:00 28 August 2018 | UPDATED: 15:11 28 August 2018

Firefighters close to the Castle Mall shopping centre car park. Picture: Peter Walsh

Firefighters close to the Castle Mall shopping centre car park. Picture: Peter Walsh

Archant

A woman has been taken to hospital following a rescue from height close to a city centre shopping centre.

Police, fire and ambulance vehicles were all present at the junction of Rose Lane and Cattle Market Street in Norwich, close to the entrance of the Castle Mall car park.

Fire crews from Carrow, Earlham and Sprowston together with the Aerial Ladder Platform (ALP) were called to help wity the rescue of a person from height at just after 7am today (Tuesday, August 28).

Peter Rowe, station manager at Sprowston Fire Station, who attended the incident, said: ”I think the first call was from the police who discovered a lady in her 20s unconscious and unresponsive on the roof of the Castle Mall.

“She was in a precarious position so the fire service responded with two appliances, one from Carrow, one from Sprowston and the aerial ladder platform from Earlham.

Emergency services respond to an incident near Castle Mall  PHOTO: Peter WalshEmergency services respond to an incident near Castle Mall PHOTO: Peter Walsh

“We had to bring her down to a position of safety and then hand her back to the ambulance service.”

Mr Rowe said she was “unconscious” and “unresponsive” when they got to her but appeared to be in “good health” by the time they got her down and to the ambulance service.

He said: “There was never an intention, I don’t think, for her to jump.”

Crews used their working at height equipment and manually assisted with the use of the ALP.

Traffic at a standstill as emergency services respond to an incident near Castle Mall  PHOTO: Peter WalshTraffic at a standstill as emergency services respond to an incident near Castle Mall PHOTO: Peter Walsh

The woman was taken by stretcher to an ambulance shortly before 8am.

A spokesman for Norfolk Police said: “We were called around 6.50am for the concerns of safety of a woman on the wall in the Castle Mall gardens - amb and fire also called and attended.

“The road was closed whilst the woman was brought down from the wall and she was taken to Norfolk and Norwich hospital.”

Traffic had been stopped travelling up or down Cattle Market Street during the rescue which resulted in a queue of buses and cars during the incident.

Traffic at a standstill as emergency services respond to an incident near Castle Mall  PHOTO: Peter WalshTraffic at a standstill as emergency services respond to an incident near Castle Mall PHOTO: Peter Walsh

The road was however reopened just before 7.50am.

The ambulance left the scene just before 8am.

Check our live traffic map before you travel

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