Brother ‘disgusted’ by housing association charge

PUBLISHED: 07:00 27 October 2012

Joan Nurse (87) died suddenly on September 3rd at her Flagship home in Little Dunham. Her brother James Fox (pictured) was then charged a months rent because she didn't give them months notice. Picture; Matthew Usher.

Joan Nurse (87) died suddenly on September 3rd at her Flagship home in Little Dunham. Her brother James Fox (pictured) was then charged a months rent because she didn't give them months notice. Picture; Matthew Usher.

© Archant Norfolk 2012

The brother of a widow who died suddenly is “disgusted” after the housing association which provided her home demanded a month’s rent following her death.

James Fox, 71, from The Oval in Saham Toney, found his 87-year-old sister, Joan Nurse, dead at her Little Dunham home on September 3.

She had lived in the Flagship Housing home in Necton Road for 46 years and Breckland Council had paid a month’s rent up until the day of her death.

Mr Fox, who also lives in a Flagship home, was charged £462 by the housing association because his sister had not given a month’s notice.

He said: “I just wonder how you would give a month’s notice if you didn’t know you were going to die.”

An inquest at Norwich heard she died from a burst blood vessel in her liver.

Don Evans, director of housing for Flagship, said: “On behalf of Flagship, I would like to convey my condolences to the family of Mr Fox for their sad loss. I would also like to apologise to Mr Fox if there has been any misunderstanding over the tenancy agreement of his late sister.

“It is common practice when a tenancy ends this way, that there is a four-week period of notice required from the next-of-kin. This would have been agreed with Mrs Nurse when she signed her tenancy.

“Mr Fox notified Flagship on September 5 and would have been advised on how to proceed with the closure of this tenancy, including the clearance of the property.”

Mr Fox, a retired Highways Agency worker, said he would be prepared to pay half of the month’s rent.

He added he thought the housing association had not shown any “compassion”.


  • Here again we have Archant repeating stories which are positively old, this story was on radio Norfolk more than a week ago, they even had a debate on it. This is supposed to be a news paper reporting new events not flaming history. For goodness get a grip Archant or your demise will come quicker than you think.

    Report this comment

    John L Norton

    Saturday, October 27, 2012

  • Disgraceful and callous act. So it was written into the agreement. How can this Don Evans character sleep at night? Another "Jobsworth". Hopefully what goes around will come around for him.

    Report this comment

    Bob Hunt

    Saturday, October 27, 2012

  • another heartless act by a money grabbing housing association surely they could have given the next of kin a weeks grace to clear the property its not as if it will be filled in the same week as the demise of the lady, will they be charging the new tenant back rent as well!!! wouldnt surprise me

    Report this comment

    i am mostly wrong??

    Saturday, October 27, 2012

  • Like MickB1, I don't see the problem here, when a relative dies you let the landlord know and pay the notice amount as agreed in the contract, in this case a month. In the meantime you have that time to clear the house. My Mother-in-law lived in a council property and what annoyed me was the fact that we completely cleared the property (obviously) then I cleaned the windows, washed the paint work down etc. while my husband filled in the small holes in the walls where pictures had been, I cut the lawn and hedge etc. so leaving it in good condition, however, when the officer came to check over the house, which was a week or two later, he told me I had to cut the lawn ( it had obviously grown by then!) otherwise the council would do it and we would be charged! I was not amused, especially knowing how some people leave their properties behind! But, I had no choice so cut it again, however, by the time it was let again it was over 6" high again!

    Report this comment


    Saturday, October 27, 2012

  • I can't see what the problem is here..! This happens in most agreements or credit agreements. When my mother died a few years ago I had to pay a months rent also pay most other houshold bills as most have a cancellation periods....That's the way it is..!

    Report this comment


    Saturday, October 27, 2012

  • They ought the change the title of this paper and call it "Last Week’s News" it has got to the stage where it has become ridiculous. Do they employ any reporters? Or do they wait until the news as gone through all the other media channels before picking it up and plonking it on here or on the hard copy. I do see both, but I don't buy the latter as I get it from my neighbour. Why would I buy it when I have already either heard or read most of the stories some weeks ago? They seem to be neglecting the most important person in all this while pandering to their advertisers and that is the reader, because let me tell them one won’t exist without the other.

    Report this comment


    Saturday, October 27, 2012

  • @ John L Norton - Spot on John. This was given a lot of air time on Radio Norfolk. Not the first time the EDP has been more than one step recently. I also don`t like the excessive amount of advertising there is in the newspaper nowadays. As far as this story goes if the deceased tenant hasn`t left anything then don`t pay up. The housing association won`t chase you for the money if you tell them there is no money to pay it with.

    Report this comment


    Saturday, October 27, 2012

The views expressed in the above comments do not necessarily reflect the views of this site


Most Read

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most Commented

Latest from the EDP



max temp: 12°C

min temp: 6°C

Listen to the latest weather forecast

Show Job Lists

Digital Edition


Enjoy the EDP
digital edition