Broadband blackout ends as Lyng gets back online

Lyng village sign. Photo: Steve Adams Lyng village sign. Photo: Steve Adams

Thursday, June 19, 2014
8:52 AM

Villagers who have been without a broadband connection for almost five weeks are finally back online.

To send a link to this page to a friend, you must be logged in.

Rural broadband provider ThinkingWISP have bought the mast and associated equipment from RW Internet meaning people living in Lyng are no longer in a broadband blackspot.

The connection went down in the middle of May and although a back-up was provided, many found it so weak that they could not even send an email.

As of Tuesday at 9pm ThinkingWISP, a internet service provided by Norfolk Rural Community Council, AF Affinity and InTouch Systems, had people re-connected.

ThinkingWISP’s Steve Temple said: “We did everything we could to get people back online and we are very pleased we are able to reinstate their connection.”

The company, which covers 90pc of Norfolk and does not require a landline, will be contacting RW Internet customers in the coming weeks to migrate their connections from the temporary one.

Mr Temple added that the price of the service will remain the same.

The lack of internet has seen frustration and anger in the village, from businesses who cannot trade, to pupils who need the web to revise for upcoming exams.

Chairman of Lyng Primary School Governors, Gillian Lambley, 67, said the connection was down for “too long” and said it will have had a significant impact on committees and groups trying to operate.

RW Internet had apologised for the lack of service.

Yesterday Rob Urry said: “We are planning to migrate connections fully over to ThinkingWISP over the coming weeks however a plan is not currently in place as to when exactly this will happen and how long it will take.

“Clients that are affected by this migration will be informed over the coming weeks and service will remain uninterrupted.”

He said this only applies to clients in Lyng, and all other areas including Lenwade, Cawston, Eastgate, Great and Little Plumstead remain unchanged as service has been, and still is, running normally.

0 comments

Comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Eastern Daily Press visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Eastern Daily Press staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Forgotten your password?

Not a member yet?

Register to create your own unique Eastern Daily Press account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

ADVERTISEMENT

ADVERTISEMENT

Norfolk Weather

Partly Cloudy

Partly Cloudy

max temp: 8°C

min temp: 2°C

Five-day forecast

loading...

ADVERTISEMENT

ADVERTISEMENT