Ambulance Watch

Ambulance Watch was launched by the EDP in October 2012 to highlight the slow responses and poor performance of the East of England Ambulance Service. Since the campaign launched, there have been a number of high-profile resignations and reviews ordered into the failings of the NHS trust. However, response times to patients in rural Norfolk, Suffolk and Cambridgeshire have not significantly improved over the last 12 months. Ambulance Watch is fighting to ensure that patients get a first-rate service.

Ambulance Watch Latest

Ambulances at the Norfolk and Norwich University Hospital on a busy evening in 2013.
PHOTO BY SIMON FINLAY

Ambulance Watch: Handover delays slashed at hospital A&E, despite 15pc increase in admissions

Health chiefs have warned that they may never eradicate ambulance delays at the Norfolk and Norwich University Hospital, despite a big reduction in patient handover times.

Read more »

One of the East of England Ambulance Service NHS Trust's new ambulances, based on the Mercedes-Benz Sprinter 519 CDI model from Orwell Truck & Van.

Ambulance Watch: 999 trust is improving, despite spike in serious incidents, says CEO

The chief executive of the East of England Ambulance Service said performance was beginning to improve, despite a spike in the number of serious incidents last month.

Read more »

The East of England Ambulance Service has lost its Patient Transport Service to a private provider.

Ambulance Watch: Blow for East of England Ambulance Service after losing non-emergency transport contract

The region’s ambulance service has received a fresh blow after losing the contract for a non-emergency transport service in Norfolk.

Read more »

Sarah Boulton

Ambulance Watch: New interim chairman appointed at East of England Ambulance Service

The under-performing East of England Ambulance Service has its third different chairman in the space of a year following the appointment of a former strategic health authority chairman.

Read more »

Ambulance Technician and Paramedic attend a call out in Norwich.

Ambulance Watch: New tranche of student paramedics to start training in Norwich next month

The first tranche of new student paramedics in the east will start their training in Norwich next month.

Read more »

An ambulance was sent to the wrong address. PhotoRui Vieira/PA Wire

More concern about ambulance service after death of teenager in which 999 crews went to wrong address

A woman has described the “chaos” surrounding her daughter’s death after an ambulance was sent to the wrong address as the schoolgirl suffered an asthma attack in Cambridgeshire.

Read more »

Anthony Marsh.

Ambulance Watch: CEO’s pledge to replace old ambulances

The new chief executive of the East of England Ambulance Service has vowed to put a new fleet of vehicles on the roads by the end of April.

Read more »

EDF Energy East of England Media Awards (February 27, 2014). Archant Norfolk editor-in-chief Nigel Pickover, centre.

EDP scoops prestigious East of England Media Award

The EDP is celebrating today after being named Daily Newspaper of the Year at a prestigious awards ceremony.

Read more »

Ambulance responses in north Norfolk are the worst in the region for stroke and cardiac arrest patients.

Ambulance Watch: Pledge to get paramedics back to the front-line

The new head of the region’s ambulance service has pledged to reduce the number of medics on secondments after it emerged that 8pc of its qualified paramedics were not performing front-line duties.

Read more »

Ambulances parked up outside A&E at the Norfolk and Norwich University Hospital. Picture: Denise Bradley

Ambulance Watch: New 999 boss pledges to put extra ambulances in south Norfolk and north Norfolk

The new boss of the East of England Ambulance Service has pledged to put extra ambulances in north Norfolk and south Norfolk in a bid to improve response times.

Read more »

Andrew Morgan, former interim chief executive of the East of England Ambulance Service. PHOTO BY SIMON FINLAY

Ambulance Watch: ‘I am leaving it better than I found it’ - former ambulance chief’s verdict after 14 months at the helm of East of England Ambulance Service

The former chief executive of the East of England Ambulance Service has refused to rule out taking a six-figure redundancy pay-out after his work with the troubled NHS trust ended.

Read more »

East of England Ambulance Service technician and paramedic with a stretcher.

Ambulance Watch: 999 trust spends £100k on ‘golden hello’ payments to new paramedics

Bosses at the region’s under-staffed ambulance service have pledged to review their recruitment policy after spending more than £100,000 on “golden hello” payments to new front-line staff last year.

Read more »

EDP Health Correspondant Adam Gretton with his Medical Journalist's Association award for Ambulance Watch. Photo: Steve Adams

Hard-hitting Ambulance Watch campaign scoops national award

The EDP’s fight for a first-class ambulance service in East Anglia has resulted in the newspaper scooping a national award.

Read more »

Ambulances parked up outside A&E at the Norfolk and Norwich University Hospital. Picture: Denise Bradley

Ambulance Watch: 999 trust still failing patients, according to latest inspection

The East of England Ambulance Service has made significant improvements, but is still failing patients, according to a new inspection by the health watchdog.

Read more »

Dr Geoff Harris  interim chair of EEAST

Ambulance Watch: Search begins for new East of England Ambulance Service chairman following resignation

The search has begun for the East of England Ambulance Service’s third chairman in the space of a year following the resignation of Geoffrey Harris.

Read more »

Anthony Marsh, chief executive of the East of England Ambulance Service NHS Trust.

Ambulance Watch: More than 1,200 apply for student paramedic jobs

Ambulance bosses say they are stunned after more than 1,200 people applied to join a new student paramedic programme in just one week.

Read more »

Anthony Marsh, who has been confirmed at the new chief executive of the East of England Ambulance Service.

Ambulance Watch: 999 trust launches student paramedic recruitment drive

The region’s under performing ambulance service has launched a recruitment drive to hire hundreds of new student paramedics.

Read more »

Ambulance back-up times

Ambulance Watch: Long ambulance back-up delays revealed in Norfolk and Suffolk

The scale of the challenge facing the region’s new ambulance chief has been laid bare after it emerged that thousands of Norfolk and Suffolk patients waited more than an hour for an ambulance to turn up over the last two years.

Read more »

An ambulance in Norwich.

Ambulance Watch: Big rise in support staff responding to emergency calls

Medical support staff with as little as six weeks’ training responded to more than 18,000 emergency 999 calls last year instead of qualified paramedics.

Read more »

Traffic queueing over a section of the new A11 that runs near Elveden taken from one of the new bridges.

Dear David: Eight issues impacting our region that the Prime Minister needs to know about - what do you think?

As David Cameron prepares to visit the region, we look at eight ofthe key issues we are facing.

Read more »

East of England Ambulance Service Norwich Depot at Costessey.
Ambulance Technician and paramedic with a stretcher.

Ambulance Watch: 999 trust accused of using volunteer first aiders to distort response targets

The region’s beleaguered ambulance service has been accused of distorting response time statistics after it emerged that the NHS trust used volunteer first aiders to stop the clock on thousands of 999 calls.

Read more »

East of England Ambulance Service Trust.

Ambulance Watch: 999 service hit by funding withdrawal over missed targets

The region’s under-pressure ambulance service has been dealt a blow after having funding withheld for failing to meet response time targets.

Read more »

Ambulances parked up outside A&E at the Norfolk and Norwich University Hospital. Picture: Denise Bradley

Ambulance Watch: Failings may have played a part in 59 deaths

Ambulance service failings may have contributed to almost 60 deaths in the region in the last three-and-a-half years, according to new figures.

Read more »

Stepmother and father of Peter Nelson Haylie Wardhaugh and Sidney Nelson.

Ambulance Watch: Parents’ anguish after 26-year-old son from Blakeney dies of brain haemorrhage after ambulance delay

The parents of a popular 26-year-old man who died suddenly from a brain haemorrhage have spoken of their disgust at having to wait two hours for an ambulance.

Read more »

Reporter Adam Gretton, centre, ready to go out from the Longwater Ambulance Station with the ambulance crew, paramedic Elaine French, and student paramedic, Kris Apps. Picture: Denise Bradley

Ambulance Watch: A night out with a Norfolk ambulance crew

They are the lifesavers that work 24/7 who will rush to our side if we need emergency help this festive period.

Read more »

East of England Ambulance Service.

Ambulance Watch - live: Follow health correspondent Adam Gretton as he spends a night with East of England Ambulance Service paramedics

They do a fantastic job helping people in their hour of need – and tonight we get a rare insight into the job of a paramedic.

Read more »

Anthony Marsh, who has been confirmed at the new chief executive of the East of England Ambulance Service.

Ambulance Watch: New part-time CEO pledges to address ‘inadequate’ ambulance recruitment plan

The new chief executive of the region’s ambulance service described the trust’s recruitment plan as “wholly inadequate” as he pledged to make the hiring of more paramedics his top priority.

Read more »

Anthony Marsh, CEO of the West Midlands Ambulance Service.

Ambulance Watch: Concern over 999 part time chief executive plan

Unions have given a “cautious” welcome to the news that a new chief executive is set to join the region’s under-fire ambulance service.

Read more »

Anthony Marsh, CEO of the West Midlands Ambulance Service.

Ambulance Watch: West Midlands ambulance chief set to become new boss of region’s 999 service

The ambulance chief, who conducted a damning review into the leadership of the East of England Ambulance Service, is set to become the 999 trust’s new chief executive, the EDP understands.

Read more »

An ambulance in Norwich.

Ambulance Watch: 999 trust completes non-executive director recruitment

The region’s ambulance service has a full complement of non-executive directors for the first time in six months following the announcement of new appointments.

Read more »

Ambulances parked up outside A&E at the Norfolk and Norwich University Hospital. Picture: Denise Bradley

Ambulance Watch: Hospital slashes ambulance delays outside A&E

Health chiefs pledged to continue to improve after revealing a dramatic improvement in ambulance turnaround times at the region’s busiest A&E department.

Read more »

Bosses at the East of England Ambulance Service Trust have said they are looking into a methods to boost staff numbers.

Ambulance Watch: Service needs up to £30m every year to get additional resources to reach targets

The region’s under-fire ambulance service needs up to £30million extra funding every year in order to meet targets and demand, it was revealed today.

Read more »

East of England Ambulance Trust ambulance in Norwich.

Ambulance Watch: Report calls for 400 extra front-line staff at under-fire 999 trust

The challenges facing the region’s under-fire ambulance service have been laid bare by a new report which reveals that the organisation will need more than 400 extra front-line staff over the next four years to meet demand.

Read more »

East of England Ambulance Service - Norfolk and Norwich University Hospital at Colney
.

Ambulance Watch: Region receives a net gain of just seven paramedics

The region’s under scrutiny ambulance service has only expanded its paramedic numbers by seven this year, despite pledges to hire hundreds more front-line staff.

Read more »

East of England Ambulance Trust ambulance in Norwich.

Ambulance Watch: 999 trust slashes private ambulance costs

An under-performing NHS trust has pledged to continue to reduce the amount it spends on private ambulance cover after new figures revealed that it had halved monthly costs since April.

Read more »

East of England Ambulance Trust ambulance in Norwich.

Ambulance Watch: 999 trust still not hitting targets a year after launch of campaign

Key response times at the region’s under-fire ambulance service have failed to improve in the 12 months since the EDP’s Ambulance Watch campaign was launched, according to new figures.

Read more »

Bella Louise Hellings, who died after paramedics from the East of England Ambulance Service took 30 minutes to respond to a 999 call.

Mustard Video: Ambulance service carried out “catalogue of catastrophes” in baby Bella death

An inquest has heard how a “catalogue of catastrophes” by the East of England Ambulance Service Trust contributed to the death of a three-month-old baby girl.

Read more »

Dr Geoff Harris new interim chair of EEAST

Ambulance Watch: 999 trust ditches foundation trust plans

The under-performing East of England Ambulance Service has ditched its plans to reapply for foundation trust status, it was announced today.

Read more »

Ambulances parked up outside A&E at the Norfolk and Norwich University Hospital. Picture: Denise Bradley

Ambulance Watch: Union’s disappointment over 999 trust’s use of cars to hit targets

Seriously-ill patients are continuing to be put at risk by the region’s ambulance service sending responders in cars to meet key response targets, union officials said.

Read more »

East of England Ambulance Service Norwich office in Hellesdon.
PHOTO BY SIMON FINLAY

Ambulance Watch: Strike action looms over ambulance sick pay dispute

Front-line ambulance staff could go on strike this autumn over a dispute about a reduction in staff sick pay, union officials warned last night.

Read more »

Andrew Morgan, interim chief executive of the East of England Ambulance Service.
PHOTO BY SIMON FINLAY

Ambulance Watch: Search goes on for new ambulance chief executive

The search goes on for a permanent chief executive at the region’s ambulance service after it was revealed that none of the interviewed candidates were successful.

Read more »

East of England Ambulance Trust ambulance. PHOTO BY SIMON FINLAY

Ambulance Watch: Only 8pc of stroke sufferers reach specialist help within “golden” hour

Campaigners have pledged to lobby ambulance bosses to improve response times in north Norfolk after figures revealed they were falling woefully below the regional average in getting to stroke patients.

Read more »

Ambulances parked up outside A&E at the Norfolk and Norwich University Hospital. Picture: Denise Bradley

Ambulance Watch: 999 staff consulted over potential job losses to fund front-line investment

Back office and support staff at the region’s under-fire ambulance service have been told that their jobs are at risk under proposals to divert an extra £20m from its budget to front-line resources.

Read more »

Amy Carter with her baby Bella Hellings. Bella died in March 2013 following ambulance delays.

Ambulance Watch: Report reveals ‘shambles’ in death of Thetford baby

Solicitors for the family of a three-month-old baby who died earlier this year has claimed a report into the tragedy outlines a ‘catalogue of errors’ on behalf of the ambulance service as it transported her to hospital.

Read more »

East of England ambulance control centre in Norwich. Call handler.  Photo: Bill Smith

Ambulance Watch: 999 trust’s priority Norfolk ambulance postings revealed

Patients living in the Cromer and King’s Lynn areas are more likely to get a quicker ambulance response in Norfolk under a plan by the region’s ambulance service to meet demand.

Read more »

East of England Ambulance Trust ambulance in Norwich.

Ambulance Watch: Executive clear out is complete at under-fire 999 trust

A clear out of senior board members at the region’s under-performing ambulance service was complete last night after it was confirmed that its director of emergency operations was set to leave.

Read more »

East of England Ambulance Service Trust ambulance in Norwich.

Ambulance Watch: Safety concern over ambulance staff sleeping in tents

A union has raised concerns about patient safety after it emerged that workers from a private ambulance firm were staying at a campsite between shifts.

Read more »

IB_9_QEH_10_12_2008

Ambulance Watch: Health minister criticises private firm for allowing East of England Ambulance Service cover staff to stay on campsite

One of the private ambulance firms used by the East of England Ambulance Service Trust (EEAST) has been criticised by a government health minister.

Read more »

East of England Ambulance Trust ambulances work out out of the Norwich office in Hellesdon.
PHOTO BY SIMON FINLAY

Ambulance Watch: More than 40 applications for non-exec director posts at 999 trust

A new chief executive and board of directors at the region’s under-fire ambulance trust will be in place by the end of the autumn, its interim chairman said today.

Read more »

Dr Geoff Harris new interim chair of EEAST

Ambulance Watch: Concern over private ambulance overspend at 999 trust

Directors at the region’s ambulance service were urged to get their books in order after it emerged that the trust had spent £3.3m more on private ambulance cover in the first quarter of 2013/14 than was previously planned.

Read more »

ADVERTISEMENT

ADVERTISEMENT

loading...

ADVERTISEMENT

ADVERTISEMENT