November 23 2014 Latest news:
Ambulance Watch was launched by the EDP in October 2012 to highlight the slow responses and poor performance of the East of England Ambulance Service. Since the campaign launched, there have been a number of high-profile resignations and reviews ordered into the failings of the NHS trust. However, response times to patients in rural Norfolk, Suffolk and Cambridgeshire have not significantly improved over the last 12 months. Ambulance Watch is fighting to ensure that patients get a first-rate service.
Nine out of ten people are happy with the service they receive from the region’s ambulance service, according to a survey from a health watchdog and the ambulance trust.
Turning around the performance of the region’s ambulance service could take two years, according to health chiefs who admit there are not enough staff to deal with increasing numbers of 999 calls.
Two new roles have been created at the region’s ambulance service in a bid to improve patient care and career progression for front-line staff.
Stories about a Norfolk pensioner’s six hour wait for an ambulance and concerns about increased pressure on the Norfolk and Norwich University Hospital have highlighted further cracks in the NHS. But how worried should we be? Health correspondent ADAM GRETTON reports.
The region’s ambulance service will need to repeat a major front-line recruitment drive next year in order to start hitting key response times, its chief executive warned yesterday.
A senior ambulance manager has warned that it may be difficult to hit performance improvement targets in parts of Norfolk because of increased demand and hospital delays.
Officials at the region’s ambulance service insisted that the number of executives was being reduced, despite appointing its third assistant chief.
The number of complaints against the region’s ambulance service have dropped by almost a third in the space of a year, according to new figures.
The region’s under-performing ambulance service is set to be fined £1.5m for not hitting key response times - four months after it received an extra £12m to improve performance.
Ambulance bosses have made their second assistant chief appointment in seven months in a bid to turn around the fortunes of the under-performing East of England NHS trust.
A health minister leapt to the defence of the region’s ambulance boss last night by saying it would be a “disaster” if the CEO left his post because of pressure over his salary.
Thirteen ambulance crews were left queuing outside the Norfolk and Norwich University Hospital, after the emergency department struggled to cope with “record numbers” of patients.
The boss of the region’s ambulance service has been urged to consider paying back some of his wage after it emerged that he was being paid almost £100,000 a year more than his contemporaries.
Questions have been raised after an ambulance manager, suspended for misconduct five years ago, was handed a new assistant chief executive role at an NHS trust.
The £232,000 salary paid to the boss of East Anglia’s under-performing ambulance service is “obscene” and should be reviewed, health minister and Suffolk MP Dan Poulter said last night.
NHS chiefs have defended a decision to appoint a part-time CEO at the region’s ambulance service after it emerged that directors were “dismayed and extremely disappointed” by the appointment.
Demand for the East of England Ambulance Service Trust is reaching a threshold beyond which it will be difficult to cope, according to a new director.
Concerns have been raised about “significant weaknesses” in the finances of the region’s ambulance service, according to a new report.
Officials from the region’s under-performing ambulance trust have defended a decision that resulted in its chief executive being paid more than £200,000 a year.
The chief executive of the region’s ambulance said he was confident that the under-performing organisation would start to hit key response targets by the end of the year as it nears a recruitment goal.
A health minister said he believed the region’s under-performing ambulance service was on the right track to improvement following a visit to the Norwich control room.
The first wave of new student paramedics at the East of England Ambulance Service are set to hit the front-line this week.
The GP-led groups in charge of NHS purse strings are set to approve an almost £15m injection of funds to the region’s ambulance service to help turnaround its performance.
Officials from the region’s under-performing ambulance service have ruled out a foreign recruitment campaign after it emerged that there were almost 200 vacancies for qualified paramedics across the East.
Patients living in East Anglia will begin to benefit from an ambulance recruitment drive from as early as June after the first of 400 student paramedics started their training.
Health chiefs have warned that they may never eradicate ambulance delays at the Norfolk and Norwich University Hospital, despite a big reduction in patient handover times.
The chief executive of the East of England Ambulance Service said performance was beginning to improve, despite a spike in the number of serious incidents last month.
The region’s ambulance service has received a fresh blow after losing the contract for a non-emergency transport service in Norfolk.
The under-performing East of England Ambulance Service has its third different chairman in the space of a year following the appointment of a former strategic health authority chairman.
The first tranche of new student paramedics in the east will start their training in Norwich next month.
A woman has described the “chaos” surrounding her daughter’s death after an ambulance was sent to the wrong address as the schoolgirl suffered an asthma attack in Cambridgeshire.
The new chief executive of the East of England Ambulance Service has vowed to put a new fleet of vehicles on the roads by the end of April.
The EDP is celebrating today after being named Daily Newspaper of the Year at a prestigious awards ceremony.
The new head of the region’s ambulance service has pledged to reduce the number of medics on secondments after it emerged that 8pc of its qualified paramedics were not performing front-line duties.
The new boss of the East of England Ambulance Service has pledged to put extra ambulances in north Norfolk and south Norfolk in a bid to improve response times.
Bosses at the region’s under-staffed ambulance service have pledged to review their recruitment policy after spending more than £100,000 on “golden hello” payments to new front-line staff last year.
The former chief executive of the East of England Ambulance Service has refused to rule out taking a six-figure redundancy pay-out after his work with the troubled NHS trust ended.
The EDP’s fight for a first-class ambulance service in East Anglia has resulted in the newspaper scooping a national award.
The East of England Ambulance Service has made significant improvements, but is still failing patients, according to a new inspection by the health watchdog.
The search has begun for the East of England Ambulance Service’s third chairman in the space of a year following the resignation of Geoffrey Harris.
Ambulance bosses say they are stunned after more than 1,200 people applied to join a new student paramedic programme in just one week.
The region’s under performing ambulance service has launched a recruitment drive to hire hundreds of new student paramedics.
The scale of the challenge facing the region’s new ambulance chief has been laid bare after it emerged that thousands of Norfolk and Suffolk patients waited more than an hour for an ambulance to turn up over the last two years.
Medical support staff with as little as six weeks’ training responded to more than 18,000 emergency 999 calls last year instead of qualified paramedics.
As David Cameron prepares to visit the region, we look at eight ofthe key issues we are facing.
The region’s beleaguered ambulance service has been accused of distorting response time statistics after it emerged that the NHS trust used volunteer first aiders to stop the clock on thousands of 999 calls.
The region’s under-pressure ambulance service has been dealt a blow after having funding withheld for failing to meet response time targets.
Ambulance service failings may have contributed to almost 60 deaths in the region in the last three-and-a-half years, according to new figures.
The parents of a popular 26-year-old man who died suddenly from a brain haemorrhage have spoken of their disgust at having to wait two hours for an ambulance.