Airline passenger flying to Norwich from Spain claims he was left stranded with 200 others after flight was diverted to Manchester

PUBLISHED: 13:25 29 September 2017 | UPDATED: 13:25 29 September 2017

Norwich Airport. Picture: DENISE BRADLEY

Norwich Airport. Picture: DENISE BRADLEY


A passenger flying back to Norwich from Spain claims an unexpected diversion left him and around 200 others stranded at Manchester Airport.

The Thomson Boeing 737-800 was due to land at Norwich Aiport at around 9.50pm on Tuesday, September 26, having taken off from Palma de Mallorca at 8.17pm.

But data shows after circling around Norwich, flight TOM5249 was forced to divert to Manchester Airport, eventually landing at 10.54pm.

One passenger, who was aboard the flight, said more than 200 people were left with “no advice, help or direction”.

He added that some of the passengers had since written to the head office of TUI - the new name of Thomson - about their experience.

“Over 200 people were dumped at Manchester Airport,” he said. “With No advice help or direction.”

A spokesman for Manchester Airport confirmed the flight was diverted.

Thompson and Norwich Airport has been contacted for comment.

• Were you on this flight? Email or call 01603 772684

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