Southern Rail serving London, Sussex, Surrey, Hampshire and Kent has gained some much needed praise and popularity - following recent criticism about strikes which have caused disruptions and cancellations to regular services.
This week the rail provider gave 15-year-old work experience candidate, Eddie, the chance to man its twitter feed - causing a flurry of tweets and instant popularity online.
'Hi, Eddie here!', his first tweet wrote. 'Here on Work Experience and ready to answer your questions!'.
Then the questions came in thick and fast - as usual online 'the bants' level increased.
Who won the contest between questions and answers is a matter of opinion.
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