Norwich MP wants to hear First bus concerns
06:30 27 October 2012
Passengers who are unhappy with the First bus service of Tuckswood are being urged to let the company know by their MP.
The new network came into effect on Sunday, September 23 but Tuckswood resident Graeme Kingdon is annoyed that the service for people in his area has not been improved.
Mr Kingdon, 80, lives in sheltered housing in Robin Hood Road and says that the vast majority of his neighbours are elderly and unhappy with their bus service.
The older people living in Robin Hood Road – of which Mr Kingdon estimates there are about 130, with most people in their late 70s – face a walk of about a quarter of a mile to either Ipswich Road or Hall Road as buses stopped going down Robin Hood Road and Maid Marian Road in January.
The September changes to the network, which rebranded the 17/17a and 18 Tuckswood services as part of the purple line and changed to 37/37b and 36, have not improved the situation and Mr Kingdon has called on Norwich South MP Simon Wright to help.
Mr Wright said: “I’ve been concerned about the bus service in Tuckswood since the beginning of this year when the centre of Tuckswood was cut off and took that up with First. I would encourage residents who have been affected to express their concerns to First and to write to me.”
A First spokesman said: “We rely heavily on passenger and stakeholder feedback, and these comments have been passed to our local commercial team for consideration when the next service revisions take place.
“We are in discussions with local councillors about these services, and the 37b is still partially contracted by Norfolk County Council.”
Are you campaigning against the bus changes? Contact reporter David Freezer on 01603 772418 or firstname.lastname@example.org