Record new client growth for Norwich and Lowestoft-based accountancy firm Farnell Clarke
15:00 05 September 2012
A small accountancy firm which claims it is not your typical accountants has seen its client roster grow dramatically in the last month.
Farnell Clarke, which employs six people across offices in Norwich and Lowestoft, has recently seen its most dramatic monthly growth since launching in May 2007, taking on a record 16 new clients. The firm, which had sales of £182,000 in 2011 is hoping to grow that 43pc in 2012.
Will Farnell, founder and managing director puts its success down to its non-traditional approach and commitment to staff development. He said: “We are certainly not your typical accountants: clients coming to visit us for the first time don’t find an office full of sharp suits and expensive furniture. We’re a young team of professionals who care about helping our clients to succeed.”
The company took on Emma Gillam as a trainee accountant in its Sprowston office in 2009.
Mr Farnell said: “At 27 Emma was finding it really hard to secure a trainee position as many larger firms look for younger graduates that they can mould or those with practice experience. I was really impressed by Emma’s tenacity and drive: when we met she had already taken the initiative to self-fund her Association of Accounting Technicians training plus doing some freelance book-keeping work.”
“Earlier this month we were all delighted when Emma passed her final set of ACCA exams and is now well on her way to formally becoming a chartered accountant in October. Emma has been a highly valued member of the Farnell Clarke team for several years and, with her new chartered status and the confidence this brings, I know that she will help to maintain our business growth.”
Mr Farnell is continuing to invest in new technology and staff training.
He said: “The only way to ensure that our clients are provided with a quality service is to invest before we actually need to. We have been using a Cloud-based accountancy system for several years now and have now moved over to Cloud-based portals for document exchange and approval, saving our clients both time and money. We also have two young apprentices who are already building their own relationships with clients and developing skills that will benefit both them, and the firm. ”
The firm is also about to take on a new administrator/receptionist to provide additional support to the team and to clients.