March 10 2014 Latest news:
No-one wants to see gas and electric bills go through the ceiling.
A piece of research I read this week once again did what it was supposed to and challenged my thinking about how much I really know about our customers.
I’ve recently returned after a bit of a break and during my time off I reviewed those activities that dominate our working lives now.
The supermarket business is a fascinating one. People have short memories but I can remember walking into supermarkets that just sold food. In a relatively short space of time UK supermarkets have grown significantly in size, products and profits. You can now buy everything from pharmaceuticals to clothing to homewares to technology and music. In food itself they have created own range labels, chilled food and whole new ways of buying alcohol. In a relatively short space of time they have changed our high streets.