May 23 2013 Latest news:
Shaun Lowthorpe, Business editor
Wednesday, November 14, 2012
This year’s winners, Digital Phone Company, impressed the judges with the development of its dedicated B2B division One Stream, which was launched in 2008.
The judges were impressed with the focus on customer service, which has helped One Stream increase its customer base by 69pc year on year.
The business is still expanding in Norfolk and has now also increase its B2B footprint to Scotland with a new base in Livingston and has maintained its position as a top-tier Vodafone Platinum partner.
This has delivered a turnover growth of 28pc in the last year alone and the business stands as both debt free and profitable. It has recently also been recognised as Business Dealer of the Year in the national Mobile News Awards.
The business also impressed with the way it has managed to radically transform itself, responding to the change in the market.
It has demonstrated that it has not only developed a brand new portfolio of products and services to cope with this but does so profitably. The business demonstrated a clear vision and strategy for future growth based on investment in people and systems and technology underpinned by a dedication to customer focus.
Phil Rider, chairman of Digital Phone Company/Onestream, said: “This is a real honour. In such a tough market, we’re really honoured to have had the development of our business recognised with this award.”
The other finalists were Foulger Transport Ltd, and Seajacks UK Ltd.
Norfolk turkey giant Bernard Matthews is in talks to sell a stake in the business.