Search

Have you been overcharged at the supermarket? Tesco launches price check after probe reveals overcharging

PUBLISHED: 08:34 13 February 2017 | UPDATED: 09:36 13 February 2017

Tesco. Picture: ANTONY KELLY

Tesco. Picture: ANTONY KELLY

Archant Norfolk 2016

Tesco is to check the prices of all items in every store after an investigation found customers were being short-changed on promotions.

An undercover reporter for BBC Inside Out was overcharged on multi-buy offers at two-thirds of stores visited.

The reporter was charged more than expected in 33 out of 50 stores visited because promotions marked on the shelves were out of date and no longer valid at the tills.

Multi-buy deals were still being advertised on the shelves months after they had expired in some cases.

Martin Fisher from the Chartered Trading Standards Institute said the errors could break the law by falling foul of the The Consumer Protection from Unfair Trading Regulations 2008, according to the BBC.

The supermarket giant will now re-evaluate the price of every item at its 3,500-plus stores across the UK.

A spokeswoman said: “We take great care to deliver clear and accurate price labels for our customers so they can make informed decisions on the products they buy.

“We are disappointed that errors occurred and will be working with the stores involved to reinforce our responsibilities to our customers.”

Search hundreds of local jobs at Jobs24

comments powered by Disqus
Management Jobs

Show Job Lists

Newsletter Sign Up

Sign up to receive our regular email newsletter

Insight

Dr Belinda Clarke wants to be a “catalyst” to turn science and technology innovations into useful tools for the food and farming industries. She told CHRIS HILL how this drove her leadership of Agri-Tech East, winner of an EDP Business Award.

Simon Innes had more than 15 years of retail management experience when he joined CVS Group in 2004 and has since steered the company
to national success and an EDP Business Award. He told BETHANY WHYMARK about the company’s growing dominance in the animal care sector.

Green 100

cover

Enjoy the Green 100
digital edition

Read
0

Meet the Team

Mark Shields

Business Editor

|

Chris Hill

Agricultural and Farming Editor

|

Business Most Read

Awards

Norfolk Future 50 EDP Business Awards Green 100

Business Most Commented