Former Norfolk tennis ace courts business success
13:42 06 August 2014
A former tennis ace who swapped her racquet for a feather duster has said she wants to create 10 times more jobs within the next 10 years at her growing cleaning business.
When Hollie Robinson was a teenager, she headed out to America on a tennis scholarship to follow her dream of becoming a professional tennis player.
And although her sporting career took her to Wimbledon as a junior and the US college tennis circuit, the former Wymondham College student soon realised that she was not going to make it as a tennis star.
Instead, she decided to put her business degree to good use and set up a commercial cleaning venture in Norfolk. She already has 16 staff and a turnover of £170,000 – and is now hoping to grow the business ten-fold with 160-plus staff and a £2m turnover within the next 10 years.
Her business, Spring Clean Commercial and Home Help, has a number of clients, ranging from schools and retail outlets to public buildings and sports clubs, and is based in Norwich, near County Hall.
Miss Robinson, 25, who lives in Bracon Ash, near Mulbarton, said: “It’s a real challenge running your own business and it’s really exciting. Sport has taught me to work hard and has given me a good work ethic, which has been a massive help to me and my business.
“I’m constantly coming up with goals and challenging myself and it seems to be working.
“The business is going from strength to strength and it’s turning into something really amazing.”
Miss Robinson turned to the cleaning industry after she met a couple who owned their own cleaning franchise while teaching tennis at a country club in America.
She worked for them until her visa ran out in 2011. By that time, she had already decided she was going to start her own cleaning business and worked for a training agency in Norwich before launching her business full-time in September 2012.
Since then, she has taken on a supervisor, expanded her workforce, established a domestic cleaning business Spring Clean Home Help and is now looking to recruit more cleaners.
Miss Robinson, who was ranked 12th in the American college tennis circuit at the height of her tennis career, said: “What helps us stand out from our competitors is attention to detail, particularly with quality control.
“We hold weekly inspections on premises, have regular walk-throughs with clients, and have automated time-keeping systems for our staff so we know when they are on the premises and where they are.”
“We work very hard to ensure consistent levels of service and quality.”
Has your career change seen you create a business that has gone from strength to strength? Email firstname.lastname@example.org