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“Failed, failed and failed again” – West Norfolk firm’s licence revoked for litany of safety breaches

PUBLISHED: 07:42 18 October 2017 | UPDATED: 14:34 18 October 2017

The Glazewing recycling centre at West Dereham. Picture: Ian Burt

The Glazewing recycling centre at West Dereham. Picture: Ian Burt

A waste management and recycling company has had its goods vehicle licence revoked for a litany of breaches.

Glazewing, which has its headquarters at West Dereham, near Downham Market, will have its licence withdrawn at the end of the year after a public inquiry raised a series of concerns.

Directors Jonathan and Simon Miles have also been disqualified from being transport managers following a decision by deputy traffic commissioner Miles Dorrington.

Jonathan Miles said the firm was not planning to appeal the decision but would not cut any jobs or reduce its service as a result of the ruling.

Among the issues identified were:

• Drivers failing to identify safety defects on vehicles;

• Dangerously loaded skips;

• Drivers’ records being falsified to avoid breaks;

• Failing to report penalty notices.

In his report, Mr Dorrington said: “This was a bad case of long standing non-compliance that seriously compromised road safety on numerous occasions. The efforts made by this operator are too little too late.”

The business can reapply for the licence with a different transport manager in place or can hire haulage firms as necessary.

The deputy traffic commissioner said the directors had “failed, failed and then failed again to ensure compliance” and disqualified them from being transport managers for 24 months.

Glazewing employs 83 people and turned over £15.38m in the year to July 31, 2016, its most recent filed accounts show.

Jonathan Miles said: “We have some historic issues regarding skip loading which Vehicle and Operator Services Agency deemed ‘insecure’ which the deputy traffic commissioner wished to talk through with us.”

He added: “Glazewing are not planning any job losses or any reduction in customer service.”

The company can continue to trade under its current licence without “good repute” until 11.59pm on December 31.

The licence allows the business to operate 40 vehicles and 23 trailers in total, but 
Mr Dorrington said more than the 14 vehicles allowed had been operating from its 
West Dereham site. He said he had stopped short of banning the firm from reapplying by the “very narrowest of margins”.

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