Epos Now chief is on Norwich ‘recruitment mission’ and has 70 tech vacancies

PUBLISHED: 12:23 24 February 2016 | UPDATED: 09:13 25 February 2016

Epos Now are expanding their business into USA. CEO Jacyn Heavens.

Epos Now are expanding their business into USA. CEO Jacyn Heavens. Picture: ANTONY KELLY

Archant Norfolk 2016

Fast-growing technology business Epos Now has launched into the US and its chief executive is now on a “recruitment mission” to target further growth in Norwich.

Epos Now opens its new office in Orlando, Florida. Picture: KikiBlue,com Epos Now opens its new office in Orlando, Florida. Picture: KikiBlue,com

The firm, which provides retailers with software and electronic till equipment, has just opened a satellite office employing 15 people in Florida in a bid to grow its US market share.

Now chief executive Jacyn Heavens, who founded the business five years ago, says he has 70 current vacancies in Norwich, and wants to take on a further 200 people in the next 12 months.

“I have gone on a recruitment mission,” said the 32 year old, who is the firm’s sole shareholder.

He said fast growth and promoting inhouse was key to securing talented staff, along with drawing high-profile leaders from London.

“We are getting the who’s who of tech and bringing them to Norwich,” he said.

The Future50 firm, based at Norwich Business Park, generates about 6,000 new leads a month and is expecting turnover to reach £10m for the first time this year.

In 2015, it was ranked the fastest-growing tech firm in the East of England, and 13th nationally, in the 15th annual Sunday Times Hiscox Tech Track 100.

Manufacturing its hardware in a company-owned factory in China has enabled a greater margin, and allowed the company to grow, according to Mr Heavens.

It currently employs 120 people, with 12 new recruits in Florida joining three existing staff members who relocated to the US.

But breaking with convention, Mr Heavens has avoided the US technical hub of San Francisco, opting to open an office in Orlando, to make the most of university graduates and lower costs.

He hoped to grow the office to a staff of 80 within two years.

He added: “Recent US legislation changes relating to chip and pin payments means that American businesses are currently having to make major upgrades to their payment systems; so it’s an opportune time for us to launch our offering into the US market.”

Further expansion could come from Germany and Japan he said.

But despite a predicted 153pc growth next year, Mr Heavens said he had no current plans to look for outside investment.

“There are companies in our sector that have had $60m of investment,” he said. “I have been offered $30m for 30pc of the business but I started this because I wanted my own business. If I sell half it wouldn’t be my business.”

Is your business expanding? Call Sabah Meddings on 01603 772879 or email

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