Businesses flooded after water main burst in Thetford
16:31 16 January 2013
Businesses at a Thetford industrial estate were flooded today after a water main burst outside their properties for the second time in six months.
Emergency services and Anglian Water engineers were called to Telford Way after the main burst at about 10.30am.
The water was seen gushing down the hill as firefighters tried to pump the water away and businessmen from nearby gardening tools firm, TX3, provided sandbags to help divert the water.
A number of the nearby businesses, including Breckland Hygiene Supplies, This: The Home Improvement Specialists and Onward Enterprises, were left flooded and without water for the rest of the day while engineers fixed the pipe.
Now, they are left mopping up the damage caused by the burst.
Paul Howard, owner of Breckland Hygiene Supplies, said: “We were up to our ankles in water and we’ve spent the day ripping up carpets.
“It’s the hassle. We’ve had 10 staff who have not been able to get on with their normal job during the day, we’ve been completely without water all day and there’s the worry it’s going to happen again.”
Meanwhile, This: The Home Improvement Specialists had to close today and will be closed again tomorrow and Friday after the water flooded the firm’s three main offices, showroom and reception.
Proprietor Frank Huson said: “It’s very frustrating. It’s the second time; it happened about six months ago. It was the same water main, slightly different position.
“It was all hands on deck trying to divert the water. It was gushing down the hill like a river, it’s a big old main.”
The fire crew from Thetford fire station spent about one hour helping to clear the water from the road. Police also closed the road as the burst was at the junction with Mundford Road.
It is not known what caused the burst although there was speculation that it was caused by the sub-zero temperatures.
Anglian Water spokesman John Clare said: “We are very sorry for the disruption. It’s impossible to say what caused the pipe to burst and it must be doubly frustrating for people that it’s the second time it’s happened in six months.
“Our priority is getting them back on water and back to normal as quickly as possible.”