Search

Aviva bolsters workforce in Norwich as recruitment drive accelerates

07:30 05 January 2016

Aviva

Aviva's claims department at Willow House, Broadland Business Park, Norwich. Picture by SIMON FINLAY.

Insurance giant Aviva has started the new year with 65 new employees taking up roles in its claims handling operation at Broadland Business Park.

Aviva's claims department at Willow House, Broadland Business Park, Norwich. Trainee claims handlers are shown an accident car to help them understand damage that can be caused so they can relate it to future claims they may handle. Picture by SIMON FINLAY.Aviva's claims department at Willow House, Broadland Business Park, Norwich. Trainee claims handlers are shown an accident car to help them understand damage that can be caused so they can relate it to future claims they may handle. Picture by SIMON FINLAY.

The roles are part of a larger recruitment drive in Norwich which will see the insurer take on a total of 400 new staff.

The move comes after Aviva announced it was bringing its motor claims departments under one roof at Willow House in Norwich, closing and reducing offices in the north of England.

The insurer – which already employs 5,000 people in Norfolk – is gradually transforming Willow House into a centre of excellence, creating one of the biggest motor claims handlings sites in the country.

Since August last year 280 people have been recruited into the motor claims team in Norwich, with some relocating from the Manchester City Centre office.

Gary Summers, head of motor claims, said: “We’ve had a great start to the new year.

“Aviva is synonymous with Norwich – we like the heritage and we like the fact that people are proud of working for Aviva.

“Last year Aviva announced that Norwich was one of its core sites in the UK – this is recognition of the great employee base we have here. 
“We have a great history here and our new Motor Claims Centre of Excellence builds on this.”

The business will continue recruiting more people into the Norwich motor claims team up until spring this year.

Mr Summers said: “We are looking for people who are passionate about providing an excellent service to our customers and who have the ability to investigate and deal with a motor claim from beginning to end.
“They may be experienced Claims Handlers already or have just left school, looking for a career change or looking to return to work.”

The recruitment drive comes after Aviva announced a UK-wide restructuring in June 2015.

The company said it needed to cut 1,500 jobs and find £225m worth of annual savings by the end of 2017 following its takeover of rival insurer Friends Life.

Aviva sealed a £5.6bn deal for Friends Life in April 2015, heralding one of the biggest takeovers in the insurance industry for decades.

Do you have a business story? Contact business writer Kate Royall on 01603 772446 or email kate.royall@archant.co.uk

Search hundreds of local jobs at Jobs24

1 comment

  • Why is aviva bragging about the new positions ? they will only lay them all off in some restructuring in the future as they always done in the past

    Report this comment

    stoneman

    Tuesday, January 5, 2016

The views expressed in the above comments do not necessarily reflect the views of this site

HOT JOBS

Show Job Lists

Insight

People playing Pokemon Go on St George's Street, Norwich.
Picture: ANTONY KELLY

The breakthrough of Pokémon Go marks the coming-of-age of augmented reality you can carry in your pocket. But what opportunities does it offer for business - and how can they capitalise?

J&S Jewellery was launched three years ago by sisters Jenny and Sophie Laslett and is now turning over £1M a year. Photo : Steve Adams

When launching a jewellery business in late 2012, sisters Jenny and Sophie Laslett used some borrowed money and a spare room. After ordering a small batch from a manufacturer in the Far East, their only customers the first Christmas were friends and family.

Green 100

cover

Enjoy the Green 100
digital edition

Read

Mustard TV

Meet the Team

Mark Shields

Business Editor

|

Chris Hill

Agricultural and Farming Editor

|

Shaun Lowthorpe

Business Publishing Editor

|

Sabah Meddings

Business Writer

|

Duncan Abel

Business Development Manager

Business Most Read

Awards

Norfolk Future 50 EDP Business Awards Green 100

Business Most Commented

Newsletter Sign Up