The purpose of this award is to recognise a Lettings Agency in Norfolk which has produced consistently high performance in a number of areas relevant to tenants, landlords and the local community. The company may be lettings only or part of a larger estate agency.
The agency should demonstrate
High levels of satisfaction from tenants and landlords
Diversity of properties managed
Excellence in property management (maintenance, rent collection etc)
Local area knowledge
Community involvement
Market share
Effective marketing
Compliance with and promotion of equal opportunities, staff development and good employment practice