The purpose of this award is to recognise a single branch in Norfolk which has produced consistently high performance in a number of areas relevant to vendors, buyers and the local community. The branch may be a single office agency or part of a branch network.
The branch should demonstrate
High levels of customer service and satisfaction
Local area knowledge
Community involvement
Performance in the sale of houses
Diversity of properties marketed and sold
Market share
Effective marketing
Compliance with and promotion of equal opportunities, staff development and good employment practice